80-year-old without heat says warranty company is not fixing her furnace [Video]

TOLEDO, Ohio (WTVG/Gray News) – An Ohio woman has been without heat for nearly a week during freezing temperatures in the area.

Mary Lieter, 80, says her furnace has gone out, and a warranty company she’s paid for 20 years is not addressing the issue.

“I’ve always been able to take care of myself, but this is one thing I can’t seem to take care of,” she said.

Lieter says she is worried as her days without heat are adding up.

“It’s all I need right now, I just need some heat in here,” she said.

When her furnace went out, she believed the warranty company, Oncourse Home Solutions, would be responsive to her emergency needs, especially after a recent two-month hospital stay.

“When you’re older, it’s not always easy to reach out for help, but when you have things like this happen, it’s really disconcerting that people behave that way,” Lieter …